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Welcome to the Self
Help page!
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In the event you still need help after using the help page you may always call the help desk at #7070 or contact your building ACES.
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Below is a list of problems and solutions. To
access the help click on the Icon next to it. The different Icon types
indicate different types of help. In most cases a window will pop up.
After you have finished with the window simply close it out and you will
be returned to this page. |
Use the quick action words to take you directly to that area. |
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Help Type
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Problem
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Solution
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How do I connect my Dell computer
to my TV monitor? |
Watch the movie. |
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Scanner Problems |
* Check List |
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Sony Digital Camera Problems |
* Check List |
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How to setup my outlook email? | Watch the movie. It will walk you thorough setting up your email using outlook. (This may be slow to load.) |
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I can not see the network neighborhood.
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Check list |
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How to setup my "Help Desk" account. | Watch the movie. It will walk you thorough setting up your account. |
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My computer is frozen. |
* Two possible solutions.
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Your computer repeatedly freezes in the same program. | *Several possible solutions. |
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Peripheral devices (printer, zip drive, etc.) have problems running. | * Two possible solutions. |
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For general computer problems go through this checklist. | * Check List |
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If you experience printing problems, try these fixes. If these do not work you can call the help desk. | * Check List |
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Preventative Tips | * Check List |
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Newly installed software is not running correctly. | *Several possible solutions. |
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How do I make a scavenger hunt? | This is an excellent tutorial by Barbara Farmer. |
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WEB PAGES AND INTERNET
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What colors are web safe? | This page shows the colors and theirs color codes. Developed by Charles Balch and used with his permision. |
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How do I get a special character in document? | This page shows the codes required for special charactres. Developed by Charles Balch and used with his permision. |
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A Virus? Who Me? How Do I Know? | * |
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This Icon will pull up document help. |
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This will pull up a tutorial. |
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This will pull up a pop up window with information. |
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This will pull up a brief film. Caution... films may take a few minutes load, be patient. |
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Call the help desk immediately. |
I will also try to answer all questions by email. In the event that you find an answer or have a different way to solve a problem please forward them to me so that I can add it to our list. There is always a better way and in technology things are always changing.
The following help is designed to assist the employees and students of If you are not an employee or student of the district please feel free to use the information but realize that your system and software maybe different. Use this help at your own risk. While using the help page no problems should occur, but in the event of a problem the district nor I are responsible out side of the district for any problems which may occur. |